Returns & Exchange — Gurniwaz Boutique

At Gurniwaz Boutique, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns & Exchanges

• Returns or exchanges must be requested within 7 days of delivery.
• Products must be unused, unwashed, and returned with original tags and packaging.
• Items damaged due to misuse or wear will not be accepted.

Non-Returnable Items

• Customised or altered outfits.
• Sale or discounted items.
• International orders (unless defective).

Damaged or Incorrect Products

If you receive a defective or wrong product, please contact us within 48 hours of delivery with photos for verification.

Refund Process

Once the returned product is received and inspected, refunds will be processed within 7–10 business days through the original payment method.

Shipping charges for returns may be borne by the customer unless the error is from our side.

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Shipping & Delivery — Gurniwaz Boutique

We aim to deliver your orders safely and on time.

Order Processing

• Orders are processed within 2–4 business days after payment confirmation.

Delivery Time

• Domestic delivery: Approximately 4–8 business days.
• International delivery timelines vary based on destination.

Delivery timelines may vary due to courier delays, holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be shown during checkout.

International Shipping

Custom duties or taxes imposed by destination countries are the responsibility of the customer.

We ship through trusted courier partners to ensure safe delivery.

(Shipping estimates are based on courier availability and product stock.)

Privacy Policy — Gurniwaz Boutique

At Gurniwaz Boutique, protecting your personal information is important to us.

Information We Collect

We may collect:

• Name
• Contact number
• Email address
• Shipping address
• Payment details

Use of Information

Your information is used to:

• Process and deliver orders.
• Provide customer support.
• Send order updates or promotional emails (if subscribed).

We do not sell or rent your personal information to third parties.

Information may be shared only with courier companies or payment providers to complete your order or when required by law authorities.

Data Protection

We maintain appropriate security measures to protect your data from unauthorized access.

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✅ 4. Terms & Conditions — Gurniwaz Boutique

Welcome to Gurniwaz Boutique (https://gurniwazboutique.com/).

By using our website or placing an order, you agree to the following terms:

Product Information

We make every effort to display product colours and details accurately. Slight variations may occur due to photography and screen settings.

Orders

All orders are subject to availability and confirmation. We reserve the right to cancel orders due to stock issues or incorrect pricing.

Pricing & Payment

All prices are listed in INR and include applicable taxes. Orders are processed only after successful payment.

Intellectual Property

All images, designs, logos, and website content belong to Gurniwaz Boutique and may not be copied without permission.

Liability

We are not responsible for delivery delays caused by courier partners or circumstances beyond our control.

Governing Law

These terms are governed by the laws of India. Any disputes will fall under Punjab jurisdiction.